She holds a B. For 30 years, she has trained and consulted for a wide variety of government and Fortune 50 companies in 49 states, Australia, Canada, Great Britain, and Korea.
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You cannot not communicate; everything you say or do sends a message. Additionally, most of us operate on automatic even in our face-to-face communication. This program brings communication into consciousness and supplies tools to help you send the message you want and enhance everyday encounters. Conflict is inevitable.
Anger, blame, grudges are not. Conflict is normal and occurs in every arena of life. Guidelines and techniques for opening the lines of communication, boosting morale and fostering teamwork in conflict situations will be offered. Dealing with them is a challenge and often leads to feelings of hopelessness and frustration. This presentation will identify tactics for disarming games and contentious tactics including manipulation, blame, sabotage and bullying will be emphasized.
Just what every man and woman needs to learn the rules of engagement with the opposite sex. The rules for the workplace are constantly changing, and most of us spend more time at work than we do at home. We rely on the opposite sex to get our job done. This presentation will help individuals thrive in an increasingly diverse workplace and find a common language. Only sailors had tattoos. I will never wear a tie. If you guessed a Boomer was criticizing a Generation Y, you are right!
Dress code is a perfect example of when values can collide among the different generations. Because most if not all work places are composed of several generations, inter-generational conflict is inevitable. From Bellbottoms to Khakis will help you understand the different dimensions of generations, what values are most important to each generation, and how to best manage each generation type. Sexual harassment has been around for ages; just ask Samson and Delilah or Anthony and Cleopatra. Here's how a man and a woman might introduce their plan to the group:. She: "I know that all of us feel uncomfortable with this project, and don't trust the numbers we see.
I've worked for a long time on coming up with a solution, and I'd like to share it with you.
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The man's intro is to the point. The woman's has a roundabout way of getting to the point after acknowledging that people are uncomfortable being there to discuss it. Men in the audience may fall asleep by the time she gets to the solution, and women might want to know more about how hard she worked to reach her conclusion. For a woman to be successful in talking to men in business, she has to blend the male and female ways of communicating, according to ' Code Switching: How to Talk so Men Will Listen ,' a new book by Claire Damken Brown and Audrey Nelson.
Women tend to use indirect compound forms of speech -- long sentences -- that won't get the cooperation of their co-workers. Women tend to want to give the whole story and build a relationship. Men are more direct. For example, in walking into a meeting room, here's how the sexes might ask someone to close a door:.
She: Gosh, does it feel kind of chilly in here? I wonder if maybe the air vent outside the room is blowing a little bit too hard?
John, could you please close the door? Those are extreme examples, and the best way for a woman to get around trying to make everyone happy is to not ask it like a man would, but to amend her method with the directness of a man, Nelson said in a phone interview with AOL Jobs. The book has a list of 10 wishy-washy words, many leading to the fact, according to the authors, that women tend to apologize more than men:. The point isn't for a woman to talk like a man -- women and men hate women who talk like men, Nelson said -- but to get to the point and still humanize the discussion.
It's like trying to speak a foreign language in a foreign country -- everyone appreciates the effort. Women are already a notch down in credibility because of the gender gap, which is evident in fewer female CEOs and being paid 78 cents for every dollar a man earns, Nelson said. Communicating on a man's level will help them succeed at work. One way for women to do that when talking with a man is to give him a short, direct answer to a question, Brown said.
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Code-switching: How BAME and LGBT people 'blend in' - BBC News
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